Delivery and Returns

Everything you need to know about delivery and returns.

Delivery

Free delivery on all orders made via SHOP SybilCreates (Shop.SybilCreates.co.uk). Please note, all orders are sent tracked (Royal Mail Signed For 2nd Class). SHOP SybilCreates only delivers within the UK. Once your order is dispatched, you will receive an email, including a tracking code. If you have any queries, please get in touch.

Returns and Exchanges Policy

If you desire an exchange or a refund, simply return the item(s) in its original condition and packaging within 14 days of receiving your order. For health and safety reasons, SHOP SybilCreates will not refund, replace or exchange used items. You can only return or exchange items purchased via SHOP SybilCreates (Shop.SybilCreates.co.uk). If you require any further assistance, please get in touch.

Please note, braiding hair and wigs can not be returned for a refund or an exchange. SHOP SybilCreates' thorough control checks ensures all items sold are as described and of the best quality.